Orders are dispatched within 1-3 days, including weekends.

• Shipping Day: Monday, Wednesday, Friday
• We use USPS Ground Advantage in US. The shipping typically takes 2-5 days to arrive.
• For international packages, we use USPS Standard Shipping. It typically takes 10-15 days to arrive.
• Faster Shipping: We provide express shipping options for you. Depending on your location, we utilize FedEx, UPS, or DHL to ensure timely and reliable delivery.

Once your order is shipped, which typically happens within 1-2 business days (excluding weekends), we update tracking numbers every three days. Therefore, if you haven't received your tracking number yet, it's likely to be sent to you shortly.

To check the status of your order, please log in here using the same email address and password you used to place your order.

If you're experiencing any issues with your order, we're here to help! You can easily reach out to us in two ways:

1. Contact Form: Use the contact form available below to send us a detailed message regarding your issue.
2. Live Chat: Click on the blue chat bubble located at the bottom right side of our website.

We understand the importance of prompt service and aim to respond to all inquiries within 24 hours.